Refund policy

Return & Refund Policy (Made-to-Order & Custom Apparel)

All products in our store are made-to-order. Because we offer both standard catalog designs and individual custom modifications, our return policy depends on the level of personalization:

1. Standard (Catalog) Designs without modifications:
If you order a standard design from our catalog in a regular size (M, L, XL, etc.) without making any changes, you have the right to return the item within 14 days of delivery.
* The returned product must be unworn, unwashed, and in its original retail condition.
* The customer is responsible for the return shipping costs.

2. Personalized & Custom-Modified Orders:
If any modifications were made to a standard design at your request (such as adding custom text, altering colors, or adding specific patches) or if the item was custom-made to your individual measurements, it is NOT eligible for return or exchange. All custom and personalized purchases are final.

3. Damaged or Defective Items:
If any item arrives damaged or defective, please contact us via contact form on our website within 48 hours of delivery. Please include clear photos of the defect and the packaging. Once verified, we will offer a proper solution (replacement, repair, or refund).