Returns & FAQ
Returns:
All sales are final. Since every item in this shop is a one-of-a-kind hand-painted piece or a custom "Made to Order" product, I do not accept returns, exchanges, or cancellations. Please double-check your measurements before purchasing.
Shipping & Customs:
- Ready-to-ship items: Dispatched within
2-3 business days. - Made-to-order items: Creation time is 1-3 weeks depending on complexity.
- Important: International buyers are responsible for any customs duties, taxes, or import fees charged by their country. I have no control over these charges.
Damages: > If your item arrives damaged during shipping, please contact me within 48 hours with photos of the packaging and the product.